Terms of Service

"Platform" refers to Kavela, including all websites, applications, APIs, and services operated by Kavela ("we," "us," or "our").

"Creator" means any user who builds, configures, publishes, or maintains AI agents or skills on the Platform.

"Consumer" means any user who accesses or interacts with AI agents on the Platform.

"Agent" means any AI-powered assistant, skill, tool, or workflow published on the Platform by a Creator.

"Content" means any text, data, files, configurations, prompts, knowledge bases, or other materials uploaded, submitted, or generated through the Platform.

"Output" means any content generated by an Agent in response to a user’s input.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Platform. By creating an account, you represent that you meet this requirement.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at support@kavela.ai if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms, at our sole discretion, with or without prior notice.

Kavela operates as a marketplace and infrastructure provider. We facilitate the creation, discovery, and use of AI agents built by third-party Creators.

We are not a party to any transaction or interaction between Creators and Consumers. We do not endorse, guarantee, or verify the accuracy, completeness, safety, or legality of any Agent or its Outputs. Creators are solely responsible for their Agents.

You agree not to use the Platform to:

• Violate any applicable law, regulation, or third-party right
• Generate, distribute, or facilitate illegal, harmful, fraudulent, or deceptive content
• Harass, threaten, defame, or discriminate against any person
• Create Agents that impersonate real individuals or entities without authorization
• Attempt to reverse-engineer, extract, or replicate the proprietary logic of other Creators’ Agents
• Circumvent rate limits, access controls, or security measures
• Use the Platform to develop competing services by systematically scraping or copying Agents
• Upload malware, viruses, or any code designed to disrupt the Platform
• Use Agents to provide professional advice (medical, legal, financial) as a substitute for licensed professionals without appropriate disclaimers and human oversight

We reserve the right to remove any Agent or Content that violates these terms, and to suspend or terminate the accounts of repeat violators.

No guarantee of accuracy. AI agents may produce Outputs that are inaccurate, incomplete, biased, or misleading. Outputs may appear plausible but contain factual errors (commonly referred to as "hallucinations"). You should independently verify any Output before relying on it for consequential decisions.

Not professional advice. Nothing generated by any Agent on the Platform constitutes medical, legal, financial, or other professional advice. Always consult a qualified professional for such matters.

Adversarial inputs. Agents may behave unexpectedly when given adversarial, manipulative, or malformed inputs. We do not guarantee that content filters or safety mechanisms will prevent all harmful Outputs.

Third-party AI providers. Agents on the Platform may use underlying AI models from third-party providers (e.g., Anthropic, OpenAI, Google). Use of such Agents may be subject to those providers’ terms and usage policies.

6.1 Your Content

You retain ownership of all Content you submit to the Platform, including inputs provided to Agents, knowledge bases, and Agent configurations.

6.2 AI Outputs

As between you and Kavela, you own the Outputs generated by Agents in response to your inputs, to the extent permitted by applicable law. You are responsible for ensuring your use of Outputs does not infringe third-party rights. We make no representation that Outputs are unique or non-infringing.

6.3 Creator License Grant

By publishing an Agent on the Platform, Creators grant Kavela a worldwide, non-exclusive, royalty-free license to host, run, display, distribute, and promote the Agent on the Platform. This license terminates when the Agent is removed from the Platform.

6.4 Platform IP

All rights in the Platform’s technology, branding, infrastructure, design, and documentation remain with Kavela. Nothing in these Terms grants you any right to use our trademarks, logos, or brand features without prior written consent.

6.5 DMCA and Takedowns

If you believe any Agent or Content on the Platform infringes your intellectual property rights, please contact us at support@kavela.ai with a detailed description of the alleged infringement. We will respond in accordance with applicable law, including the Digital Millennium Copyright Act (DMCA).

If you publish Agents on the Platform, you additionally agree to:

• Ensure your Agents comply with all applicable laws, including consumer protection, data protection, and AI regulations (such as the EU AI Act, where applicable)
• Not collect, store, or exfiltrate Consumer data beyond what is necessary for the Agent’s stated purpose
• Accurately describe your Agent’s capabilities and limitations
• Disclose if your Agent relies on third-party APIs or external services
• Not build Agents that are designed to deceive Consumers about being AI-generated
• Respond to user reports and take reasonable steps to fix issues with your Agents

Kavela reserves the right to review, test, and remove Agents that violate these obligations or pose risk to users.

Certain features of the Platform require payment, including subscriptions, usage-based credits, and premium Agent access. All fees are stated at the time of purchase and are denominated in USD unless otherwise noted.

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You may cancel at any time through your account settings.

Refunds are handled on a case-by-case basis. We are not obligated to provide refunds except where required by law.

If you are a Creator receiving revenue through the Platform, you are responsible for reporting and paying any applicable taxes on your earnings.

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and share your data, including AI interaction data.

AI training. We do not use your inputs or Outputs to train AI models without your explicit consent. You may opt out of any optional data improvement programs at any time through your account settings.

We strive to maintain high availability but do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Platform at any time, with reasonable notice where practicable.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAVELA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

THIS LIMITATION APPLIES TO ALL CLAIMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Kavela, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any Agent you create or publish on the Platform.

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles.

Any dispute arising under these Terms shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts of Singapore, except that either party may seek injunctive relief in a court of competent jurisdiction.

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

If you are located in the European Union, nothing in this section limits your right to bring proceedings in your home jurisdiction as required by applicable consumer protection law.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

For Creators, any changes to revenue sharing, commission structures, or Creator-specific obligations will be communicated with at least 30 days’ prior notice.

You may stop using the Platform and close your account at any time. We may suspend or terminate your access for violation of these Terms or for any other reason at our discretion, with notice where practicable.

Upon termination: (a) your right to use the Platform ceases immediately; (b) we may delete your account data after a reasonable retention period, subject to our Privacy Policy; (c) any published Agents will be unpublished; and (d) outstanding payment obligations survive termination.

Sections 5, 6, 11, 12, 13, and this Section 15 survive termination of these Terms.

If you have questions about these Terms, contact us at support@kavela.ai.